Online Tracking & Tracing

 

Ocean Freight Services: Online Tracing and Tracking

From avoiding delay penalties, to providing updates to your customers about when their shipment is due to arrive, knowing where your product is in the shipping process is critical to your business’s success. But are the hours spent manually tracking your shipments via phone, email or Excel taking valuable time away from other areas of your business? What if there was an easier way?

There is: It’s the innovative TrakIt system from Dedola Global Logistics. TrakIt gives you the online tracing and tracking tools you need to successfully manage your products. No more wondering if your shipment has cleared customs or is faced with an unexpected delay. No more wasting valuable time manually tracking your shipments. With TrakIt, all that information is right at your fingertips. Provide updates for your customers instantly by logging into your account and checking on their shipment’s status. Save time by creating customized reports of shipments with TrakIt.

TrakIt enables you to see when your ocean freight leaves port, when it is due to arrive and when it has cleared customs. If there is a major delay with your shipments, you are notified right away. All paperwork can be stored in the system, so you can access past purchase orders or check any overseas documents that are required for your ocean freight shipment.

TrakIt streamlines the logistics process and enables you to check the status of your ocean freight quickly and easily.

TrackIt Highlights

  • Easy-to-use interface
  • Sort shipments by origin, shipment time, mode, supplier, PO, and more
  • Customizable — make TrakIt meet your specific business requirements
  • Export your data to Excel, CSV, PDF, HTML and more
  • Get notifications about shipment updates hourly, once a day or twice daily
  • Get notifications about any changes to shipments, with explanations

Customer Service When You Need It

Have a question or concern about your shipment? Send an email straight from the TrakIt system that automatically references your shipment number and is sent directly to our customer service team. During normal business hours, expect a response to your email within moments.