Above and beyond
They are constantly going above and beyond to make sure I am happy and getting personal attention. I am confident that we will be importing our bicycles with Dedola for a long time to come.
Handles the entire process
As a small business owner there are countless obstacles to overcome every day. Dedola works for me and handles the entire process so I can stay focused on growing my business.”
Peace of Mind
Dedola has been incredibly supportive throughout the entire process. Their sales team spent an hour on the phone with me carefully answering my many questions and my Logistic Coordinator, Crystal, patiently walked me through the process of my first order every step of the way. I started shipping during the pandemic, and I was amazed at how smoothly everything went! I am incredibly grateful that I chose Dedola and I highly recommend them for all of your shipping needs!”
Dedola has been our trusted import broker since 2013. Their technology and shipment visibility rivals any large brokerage company, but their real strength is the personal attention from their great administrative team. I doubt there is a better combination of competitive pricing and outstanding service available in the industry.
Always take care of us
Dedola has always provided above and beyond customer service for our company in many ways. When we needed a new 3PL warehouse they helped us with negotiating rates with a warehouse they recommended and made sure we were always taken care of. Dedola is a forwarder we as a company would highly recommend.
“We have been working with Dedola Global Logistics for almost a decade now and their customer service and pricing has always been exceptional. The team at Dedola are all first class trustworthy individuals. Never once have they steered us in the wrong direction. Their knowledge in each area of the industry has helped our company in many ways. From LCL shipments, to importing 20ft/40ft containers, and processing triangle shipments, Dedola made every shipment as seamless as possible. This allows us to focus our time and energy where it is needed most which is our client base. We look forward to building even a stronger relationship over the next few decades!”
Excellent customer service
“The Dedola team has been a great partner right from the beginning. They offered flexible terms, great rates and the customer service is excellent. They have been open to many of my suggestions on how to improve the overall customer experience.”
CERTIFICATIONS & AFFILIATIONS