B2B fulfilment is the process of receiving, storing, picking, packing, and shipping orders from one business to another. It often involves larger order quantities, palletised freight, wholesale cartons, retailer routing guides, compliance labelling, scheduled deliveries, and strict documentation requirements. B2B fulfilment is used by brands, manufacturers, distributors, wholesalers, and suppliers shipping to retailers, warehouses, businesses, or commercial customers. Strong B2B fulfilment helps reduce chargebacks, improve delivery accuracy, and support wholesale growth.
Key Requirements
- Retailer routing guide compliance: carrier selection, labeling, pallet configuration
- EDI integration for purchase orders and advance ship notices
- Chargeback risk for non-compliance with retailer requirements
B2B differs from B2C in that shipments are larger, move via LTL or FTL freight, and require precise documentation for retail compliance.
Related terms: Warehousing Services, SKU.
