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Ocean Freight Tracking

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Ocean Freight Services: Online Tracing and Tracking

From avoiding delay penalties, to providing updates to your customers about when their shipment is due to arrive, knowing where your product is in the shipping process is critical to your business’s success. But are the hours spent manually tracking your shipments via phone, email or Excel taking valuable time away from other areas of your business? What if there was an easier way?

There is: It’s the innovative TrakItPRO system from Dedola Global Logistics. TrakItPRO gives you the online tracing and tracking tools you need to successfully manage your products.

No more wondering if your shipment has cleared customs or is faced with an unexpected delay. No more wasting valuable time manually tracking your shipments. With TrakItPRO, all that information is right at your fingertips. Provide updates for your customers instantly by logging into your account and checking on their shipment’s status. Save time by creating customized reports of shipments with TrakItPRO.

TrakItPRO enables you to see when your ocean freight leaves port, when it is due to arrive and when it has cleared customs. If there is a major delay with your shipments, you are notified right away. All paperwork can be stored in the system, so you can access past purchase orders or check any overseas documents that are required for your ocean freight shipment.

TrakItPRO streamlines the logistics process, enabling you to check the status of your ocean freight quickly and easily.

TrakItPRO Highlights

Easy-to-use interface

Sort shipments by origin, shipment time, mode, supplier, PO, and more

Customizable — make TrakItPRO meet your specific business requirements

Export your data to Excel, CSV, PDF, HTML and more

Get notifications about shipment updates hourly, once a day or twice daily

Get notifications about any changes to shipments, with explanations

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Testimonials

What Our Clients Say

Above and beyond

They are constantly going above and beyond to make sure I am happy and getting personal attention. I am confident that we will be importing our bicycles with Dedola for a long time to come.

Michael Fishman Co-Founder & President, Pure Fix Cycles

Competitive pricing

Dedola has been our trusted import broker since 2013. Their technology and shipment visibility rivals any large brokerage company, but their real strength is the personal attention from their great administrative team. I doubt there is a better combination of competitive pricing and outstanding service available in the industry.

Peter P & P Imports, Irvine, CA, USA

Trustworthy

We have been working with Dedola Global Logistics for almost a decade now and their customer service and pricing has always been exceptional. The team at Dedola are all first class trustworthy individuals. Never once have they steered us in the wrong direction. Their knowledge in each area of the industry has helped our company in many ways. From LCL shipments, to importing 20ft/40ft containers, and processing triangle shipments, Dedola made every shipment as seamless as possible. This allows us to focus our time and energy where it is needed most which is our client base. We look forward to building even a stronger relationship over the next few decades!

Owner - Vin C. SCS Performance, LLC, Livermore, California

Handles the entire process

As a small business owner there are countless obstacles to overcome every day. Dedola works for me and handles the entire process so I can stay focused on growing my business.

Gabriel Matrix Mirrors

Always takes care of us

Dedola has always provided above and beyond customer service for our company in many ways. When we needed a new 3PL warehouse they helped us with negotiating rates with a warehouse they recommended and made sure we were always taken care of. Dedola is a forwarder we as a company would highly recommend.

Amanda SJ Creations

Excellent customer service

The Dedola team has been a great partner right from the beginning. They offered flexible terms, great rates and the customer service is excellent. They have been open to many of my suggestions on how to improve the overall customer experience.

Bob Precision, CPG, LLC., California

Peace of Mind

Dedola has been incredibly supportive throughout the entire process. Their sales team spent an hour on the phone with me carefully answering my many questions and my Logistic Coordinator, Crystal, patiently walked me through the process of my first order every step of the way. I started shipping during the pandemic, and I was amazed at how smoothly everything went! I am incredibly grateful that I chose Dedola and I highly recommend them for all of your shipping needs!

Karen T. Griff Goods Amazon Company

A Pleasure to Work With!

We’ve been working with DGL for a year and a half. Their responsiveness, attentiveness, reliable delivery, and competitive pricing has made it a pleasure working with them. Unlike our last forwarder, we’re now in the loop with everything from status of deliveries to changes in pricing.

Name upon Request Matcha Importer

Customer Service When You Need It

Have a question or concern about your shipment? Send an email straight from the TrakItPRO system that automatically references your shipment number and is sent directly to our customer service team. During normal business hours, expect a response to your email within moments.

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Frequently Asked Questions

About our Ocean Freight Forwarding Services

We know how critical your shipment is to your business. Here are some of the questions that we’ve heard in our over four decades in the industry:

Can you calculate my pricing for a shipment?

Yes. If you have the information about the weight and bulk of your items, you can ask for a quote.

What ports/countries do you serve?